Designing Dash Cam Safety into a Fleet Management Platform
Problem
Fleet managers had no way to monitor risky driver behavior in real time or access video evidence when incidents occurred.
Solution
Designed a dual-facing dash cam experience integrated into Momentum's existing platform, with real-time alerts, video access, and AI-powered behavior detection across web and mobile.
Impact
- Gave fleet managers real-time visibility into risky driver behavior
- Enabled video evidence access directly from the mobile app
- Integrated seamlessly into the existing GPS platform without disrupting existing workflows
- Supported liability protection through AI-detected alerts and timestamped footage
Overview
Momentum IoT is a fleet management platform that combines GPS tracking with AI-powered dash cams to improve driver safety and give teams real-time visibility into vehicle activity.
As the sole product designer, I designed a unified experience across web and mobile that helped fleet managers monitor vehicles, identify risky driving behavior, and respond to incidents using video evidence, while partnering with the Project Manager and Head Engineer.
The Problem
Fleet managers at small and mid-sized operations could track where their vehicles were, but had little insight into what was happening inside the cab or how drivers were behaving on the road.
Key Challenges
- No real-time visibility into risky driving behavior or the ability to respond as incidents happen
- Lack of video evidence for accidents and near-misses, making incident review difficult
- False claims and disputes were hard to resolve without reliable visual documentation
- No clear way to proactively coach drivers or reinforce safe driving habits
- Existing fleet systems focused on location tracking, without integrated safety or camera capabilities
How do we give fleet managers the visibility they need to protect their business and improve driver behavior, while keeping the experience simple and easy to use?
Solution
The system captures driving activity, identifies unsafe behavior, and delivers real-time alerts with video across web, mobile, email, and text.
We designed a connected platform that brought together dash cam hardware, AI detection, and cloud software into a single experience.
Design Process
The goal was to make dash cam safety feel like a natural extension of the platform rather than a separate product.
Skip the full wireframing phase and work directly in high fidelity.
- Explore ideas and align quickly with stakeholders
- Deliver designs that were ready for development
- Design the software around predefined hardware: dual-facing HD cameras with built-in AI detection
Four focus areas
Surface alerts where managers already look
Risky events appear within notifications, trip history, and asset views, so managers monitor safety without leaving familiar interfaces.
Make video access immediate
A camera entry point in the trip list lets managers view or download clips without navigating away.
Provide context with every alert
Each alert includes road and cabin stills, trip location data, and direct access to the full video.
Let managers configure what matters
Managers choose which behaviors to monitor, such as cell phone use, harsh braking, and tailgating, and how alerts are delivered.
Real-Time Alerts with Video Context
Managers receive alerts as soon as risky behavior is detected, with a video clip and location data to quickly assess the situation.
Video Review and Download
Recorded footage is available directly from the trip detail, making it easier to resolve disputes, handle insurance claims, and document incidents.
Monitoring Setup
Flexible monitors let businesses track the behaviors that matter to their operations, with alerts delivered in the app and by email.
Vehicle Insights
Managers can view all vehicles on a live map, access event details, watch live video, and download footage directly from each asset.
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Fleet map showing grouped assets with status indicators across multiple vehicles -
Asset card showing vehicle status, trips, speed, and dash cam indicator -
Empty state showing dash cam download still available even when no trips are recorded -
Trips view showing a camera icon on a trip for quick access -
Video download drawer showing a slider to select clip details before requesting -
Video clip selector to choose camera angle and time range before downloading -
Monitors tab showing configured behavior monitors across the fleet -
Notifications tab showing triggered alerts with behavior type and timestamp
Outcome
The dash cam experience added real-time visibility and AI-powered safety alerts, giving managers immediate access to live and recorded video footage.
Visibility
Real-time alerts provide managers with instant awareness of risky driving behavior.
Safety
AI-powered alerts and timestamped footage support liability protection and proactive driver coaching.
Integration
Dash cam features were integrated seamlessly into the existing GPS platform.
Access
Video footage can be viewed live or downloaded directly from trips.
Skills Highlighted
- Mobile Design
- Cross-Platform Design
- Alert Systems
- UX Strategy
- Information Architecture
- Feature Integration
- Stakeholder Collaboration
- Design Systems